FAQs

How and when can I order?

You can order your item through this website or direct from our factory. You can contact our Factory, Monday- Saturday, 8:30am-5:15pm on +2132360101-4.

Email us at sales@meco.com.pk

Whatsapp: +92 321 243 3831 (Kindly only message, no calls!)


What’s the cut-off time for next day delivery?

Delivery will vary depending on your location and will be informed by our team of the possible delivery time.


Will I receive the exact model shown? 

Images of the items shown on our website. We’ve made every effort to display all item colors accurately. However we can’t guarantee that all the images displayed on your device will accurately reflect the true color of the item delivered to you.

Whilst every effort has been made to ensure that item specifications are correct on the website, due to continual item development through research & design, specifications may change without notice.


Can I return an item I don’t want?

Once you buy the product MECO has no return or replace policy.


What if my item is faulty?

If you think your product may be faulty, we’ll do our best to resolve the problem as quickly as possible. We’ll ask you to provide information on the product and the problem, and may suggest a representative visit to help identify the fault. If the product is faulty, we’ll offer you a resolution in accordance with your legal rights.


Will my item have a warranty?

We have a 1 year warranty and 2 years compressor warranty for Premium & Gold Series Water Coolers & 1 Year warranty including compressor warranty for Silver Series Water Coolers.

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